NCDRC On Model Bad Haircut Case: A five star hotel in Delhi has been fined heavily for the bad hair cut of a woman. The woman is a model by profession and she got her hair cut five years ago at the Salon of Five Star Hotel. The woman had accused her of spoiling her hair and lack of service at the salon.
A long legal battle went on in the matter. The matter reached the Supreme Court. After all, the National Consumer Disputes Redressal Commission (NCDRC) recently upheld its earlier decision in the matter after implementing the revision order of the top court. According to the NCDRC order, the hotel will have to pay a compensation of Rs 2 crore to the female model along with 9 per cent interest.
The hairstylist spoiled the hair
According to Livelaw’s report, in 2018, model Aashna Roy lodged a complaint against Five Star Hotel. He alleged that the hairstylist was asked for a hair cut in a particular style but he refused to listen and cut the hair short. His career got affected due to bad haircut.
The woman was shocked
The commission said that due to wrongful haircut, the woman went through depression, shock and anxiety and faced the threat of loss of further assignments. The bench comprising Justices RK Aggarwal (Chairman) and Dr. SM Kantikar (Member) said, “The complainant was in modeling career and was being paid high remuneration or fee for every assignment for promotion of any hair care brand.” Was. She was in pain and shock after losing her hair as she feared the destruction of her modeling career.
Hotel challenged NCDRC’s decision in SC
In September 2021, the NCDRC, assuming the fault of the hotel, directed it to pay a compensation of two crore rupees to the complainant for wrongly cutting his hair and negligence. The hotel challenged the commission’s decision in the Supreme Court.
In February 2023, the Supreme Court confirmed the commission’s findings regarding deficiency in service on the part of the hotel. The court referred the matter to the NCDRC for reconsideration of the compensation amount. At the same time, as per the instructions of the Supreme Court, the model gave an additional application to the NCDRC.
The woman told what happened
The woman said in her application that she had gone to the salon to look good before going for a job interview in Delhi. On selection in the job, his package would have been one crore rupees annually. The woman also gave a copy of her conversation with the company to NCDRC.
The woman said that she lost the opportunity in modeling and film career because of this. The woman claimed that she was being offered campaigns for feature films and hair care products and was in talks with some of the best production houses. Giving the arguments of her loss, the woman demanded to increase the amount of compensation to 5 crore 20. The hotel protested and said that there is no concrete logic and documents behind the woman’s allegations. After hearing both the sides, the commission ordered the hotel to pay compensation of two crores to the woman along with interest.
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